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Your Questions, Answered.
Can I track my pet in real time?
Can I track my pet in real time?
Yes, you can follow your pet’s movements in real time on the in‑app map.
Does the GPS send alerts?
Does the GPS send alerts?
Yes, you’ll receive notifications if your pet leaves a preset safe zone (virtual fence).
How do I attach the GPS to my pet?
How do I attach the GPS to my pet?
The GPS comes with a sturdy, adjustable mount that fits most collars or harnesses.
Is the setup complicated?
Is the setup complicated?
No, simply attach the GPS to the collar, download the app, and follow the instructions to pair it with your account.
Can I use the GPS on multiple pets?
Can I use the GPS on multiple pets?
Yes, you can connect multiple GPS units to your account to track several pets in the same app.
What is the battery life?
What is the battery life?
With a long‑lasting CR2032 battery, this collar offers up to 7 days of rechargeable battery life, reducing how often you need to replace it.
Is the delivery fast?
Is the delivery fast?
Yes, we dispatch all orders within 24 hours with a tracking number so you can follow your parcel in real time.
What if I’m not satisfied?
What if I’m not satisfied?
We offer a 30-day money-back guarantee. If you are not satisfied, simply return it for a full refund.
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